On hold with the dealer for 15 minutes: Muse waited and got the next appointment

What it does
Muse phoned the dealership, sat through 15 minutes on hold, talked to the person who answered and came back with the next available service slot. The call recording is saved so you can hear exactly what was said.
Why it is worth it
Hold music is the worst use of your afternoon. Handing the call off turns a 15-minute wait into a message with a date in it.